Our Shipping Process

We keep our shipping process very simple and very safe because this is the step that brings your bag directly to you. We have been using the same trusted shipping method for more than 3 years, and it has worked very well for all our customers. Our goal is to make sure your package reaches you safely, in good condition, and on time, without making anything confusing.

We offer free shipping within the United Kingdom, and international customers can receive their package with a small $20 worldwide shipping fee. Our main stock is in the United Kingdom, so UK orders usually arrive within 2 working days. For the rest of the world, delivery normally takes around 7 days. We want every customer, no matter where they live, to receive their order without any stress.

Before we ship your order, we take clear pictures of the products you purchased and send them to you by email. Once you confirm, we pack your items carefully and ship them within 24 hours. After shipping, you will receive a tracking number and all the important details within 2–3 business days so you can follow your package easily.

If your country has any taxes, we will take care of them. You will not have to pay anything extra, and your package will be delivered without any problems or delays.

If your package ever gets lost while being delivered, you will receive a full refund, or we will send you a new package. We always make sure our customers feel safe and protected with every order.